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Help Center

Find quick answers to your questions

How do I create an account? ▼
Click on 'Sign Up', complete the form with your real details, and verify your email address.
What deposit methods are available? ▼
We accept local bank transfers, debit and credit cards, and popular digital wallets in Chile.
How do I withdraw my winnings? ▼
Go to your profile, select 'Withdrawals', choose your preferred method, and enter the amount in CLP.
How long does a withdrawal take? ▼
Most withdrawals are processed within 24 to 72 business hours, depending on the bank.
Is it safe to play on clpickem.cl? ▼
Yes, we use state-of-the-art SSL encryption to protect all your personal data and transactions.
What should I do if I forgot my password? ▼
On the login screen, select 'I forgot my password' and follow the instructions sent to your email.
How do I contact technical support? ▼
You can contact us via the 24/7 live chat or by sending an email to our support team.